Yerevan, Lori, Shirak, Nor Akunq: Technical Audit (Water / Wastewater)
SaWa has finished the fourth year of the contract and continues working as independent technical auditor for supervising a major lease contract covering the water and wastewater infrastructure within most of the Armenian territory.
The scope of services as auditor is to:
- monitor the fulfilment of the performance standards of the lease contract,
- conduct annual technical (O&M) and management audits of the Lessee,
- implement annual customer satisfaction surveys,
- conduct on-site audit missions within the service area covered by the lease contract.