Armenia

Yerevan, Lori, Shirak, Nor Akunq: Technical Audit (Water / Wastewater)

SaWa has finished the fourth year of the contract and continues working as independent technical auditor for supervising a major lease contract covering the water and wastewater infrastructure within most of the Armenian territory.

The scope of services as auditor is to:

  • monitor the fulfilment of the performance standards of the lease contract,
  • conduct annual technical (O&M) and management audits of the Lessee,
  • implement annual customer satisfaction surveys,
  • conduct on-site audit missions within the service area covered by the lease contract.

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