Yerevan, Lori, Shirak, Nor Akunq: Technical Audit of Lease Contract, Water / Wastewater
SaWa has been working as independent technical auditor for supervising a major lease contract covering the water and wastewater infrastructure within most of the Armenian territory.
The scope of services as independent technical auditor is to
- monitor the fulfillment of the performance standards of the lease contract,
- conduct annual technical, O&M, and management audits of the Lessee,
- implement annual customer satisfaction surveys,
- conduct on-site audit missions within the service area covered by the lease contract.